Shipping policy
Shipping Policy
We aim to process orders quickly and keep you informed from purchase through delivery.
Processing
Most orders are processed within 1–2 business days, excluding weekends and holidays. During high-volume periods, processing may take slightly longer.
Delivery
Standard U.S. shipping typically arrives within 3–5 business days after the order ships. Expedited shipping options and estimated delivery windows, when available, are shown at checkout.
Tracking
When your order ships, you’ll receive an email with tracking information.
International Orders
International shipping availability, rates, and estimated delivery times are shown at checkout. Customs duties, taxes, brokerage fees, or other import charges may be imposed by the destination country and are the customer’s responsibility unless otherwise stated at checkout.
Delivery Issues
If tracking shows a delivery issue or your package appears lost in transit, contact us at support@shopkisper.com. We’ll review the shipment and help determine the next step.