Privacy policy
Privacy Policy
Last updated: August 25, 2026
KISPER respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, contact us, or use our customer support services.
Information We Collect
We may collect information you provide directly to us, including your name, email address, phone number, billing and shipping information, order details, account information, and communications with customer support.
We may also collect certain information automatically when you use our website, such as IP address, device and browser information, pages viewed, interactions with the site, and information collected through cookies and similar technologies.
How We Use Information
- Process, fulfill, and support orders.
- Provide customer service and administer returns and warranty claims.
- Communicate with you about orders, services, and account activity.
- Improve our website, products, customer experience, and operations.
- Detect and prevent fraud, abuse, security issues, and technical problems.
- Send marketing communications where permitted and manage your communication preferences.
- Comply with legal obligations and enforce our policies.
How We Share Information
We do not sell personal information for money. We may share information with service providers and business partners that help us operate our store and services, including payment processors, ecommerce platforms, shipping providers, analytics providers, customer service tools, and marketing providers.
We may also disclose information when required by law, to protect legal rights or safety, or in connection with a business transaction such as a merger, financing, acquisition, or sale of assets.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand site usage, measure performance, and support advertising or marketing where permitted. You can manage certain cookie choices through your browser or any privacy controls provided on our website.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction, deletion, or a copy of certain information, and to opt out of certain uses where applicable.
To submit a privacy request, contact us at support@shopkisper.com.
Data Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, fraud-prevention, and business requirements.
We use reasonable administrative, technical, and organizational safeguards, but no method of electronic storage or transmission is completely secure.
Children
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact
Questions or privacy requests may be sent to support@shopkisper.com or through support.kisper.app .